| © 2022 Freed Associates, Inc. 4 Disruptive Players Are a Major Threat to the Conventional Delivery of Healthcare Services. Traditional healthcare organizations are not known for being agile, flexible, or fast when it comes to implementing change. This represents a tremendous opportunity for players that are: Seasoned pros at listening to the needs of consumers and finding the right opportunities to improve experiences Adept at discovering where needs are not being met and moving quickly to fill gaps Disciplined at honing the processes, tools, and frameworks needed to rapidly implement change Healthcare organizations that want to compete with these new forces, grow their business, and remain relevant must shift from a traditional, linear focus on operational improvement and evolve to address the kaleidoscope of human needs.
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