"We have had great experiences and success with Freed & Associates on three different projects. They are consistently prepared and organized to get us through the difficult terrain with grace and aplomb. They appropriately speak their mind and make constructive observations. I will continue to look to Freed’s resources to manage and staff future project needs."

Jean Fraser, CEO
San Francisco Health Plan

"Freed & Associates partnered with us on the design and execution of a strategic program that enabled us to work with physicians to develop new practices and enhance existing practices. Their expertise, commitment and flexibility were critical to the overall success of the project. All of the Freed consultants we have worked with are highly professional and excellent at helping with challenging issues. Since the completion of the project, we have continued to take advantage of Freed’s expertise as we plan new programs to meet the on-going needs of our physicians. We consider Freed an excellent partner and appreciate the expertise they bring to engagements."

Mike Emard, Manager of Physician Office Development
Brown & Toland Medical Group

"I have worked with Freed & Associates for several years, coming back to them time and again as needs present themselves. The reasons are simple - they are knowledgeable, intelligent, motivated and personable. They fit into my operations with little instruction and they quickly become a part of the Patient Financial Services team. Whether you need a management level employee, an analyst, or someone to fill a role short or long term, I would recommend Freed & Associates as your partner."

Carol McCann, Director, PFS
California Pacific Medical Center

"The Freed team, working with our staff, orchestrated the management of our PFS issues into a focused, organized plan with identified specific tasks, development of tools and techniques, computer system enhancements and training documentation. Now we have PFS consistently achieving monthly goals - including increased cash collections and reduced A/R days outstanding."

Joe Chavlovich, The Hunter Group
Former Interim CFO, California Pacific Medical Center

"In the Spring of 2004, our hospital had completed a year long engagement with a national consulting company. Their engagement was to lower the days in receivables, train billing and collection staff, and centralize a highly functional patient access registration process. Three months after their departure, it was clear the training and processes were failing. Freed & Associates was engaged in April of 2004. The results of their engagement identified many improvements that included a 23% increase in cash collections over prior periods, a 37% decrease in gross accounts receivable days outstanding, an 89% decrease in outstanding accounts receivable, and many other improvements. Just as important, the team’s integration with our staff, outstanding leadership and professionalism, documentation of processes, policies and procedures, and identification of ongoing areas of risk demonstrated their superior knowledge and abilities. Their professional staff delivered what we had contracted for and much more. I would say that Freed & Associates is the best consulting company with which I have ever had the privilege to work."

Jim Strong, Former CFO and Director of Operations
St. Luke’s Hospital

"It was very clear from the beginning that our F&A consultant understood the importance of comprehensive transition documentation and solid knowledge transfer back to our team. When our engagement was over, we had everything we needed to smoothly take over the work without missing a beat. Materials were all of the highest quality and professionally packaged. I would recommend F&A to any organization with a need for high quality, knowledgeable resources."

Lori Bloomfield, Vice President, Ambulatory Integration
Sutter Health

"The job is extremely well-planned before inception, with a very detailed road map. There's good reporting on what's going on, with important issues raised, and no big surprises. They are precise. Detailed. Thorough. Careful."

Alan Fox, Chief Financial Officer
Saint Francis Memorial Hospital

"My experience with Freed & Associates has been very positive and valuable. In a recent complex project involving many vendors, physicians and advanced IT, they provided dedicated knowledgeable staff who not only fulfilled their role admirably but were a pleasure to work with and an essential part of our success."

Ian Leverton, MD, F.A.C.S., VP of Clinical Integration
Sutter Health

"What impresses me most about F&A is their professional and exceptionally well organized team. They worked on a complex multi-site systems conversion and a business office project for us and their thoroughness, consistent and clear communication with management insured that the project was successfully completed."

Robert Petrina, CFO
Alta Bates Summit Medical Center

"In 2005, we engaged Freed & Associates to assist us with two important projects. Our NextGen EMR deployment project required a rapid start-up to bring two pilot sites “live” in less than 90 days, while additional in-house staff was being recruited and trained. The consultants from Freed were instrumental in the successful go-live, as well as assisting with post-live documentation and software version upgrade testing. Freed consultants are also assisting us with making improvements to our data warehouse, which is critical to our continued successful participation in pay-for-performance and other clinical quality initiatives. The consultants are thorough, organized and very professional. We will continue to use Freed & Associates for other high impact projects."

Craig Lanway, CIO
Hill Physicians Medical Group