Freed Associates

Glen Elwood's article "Improve Software User Adoption with These 7 Proven Success Steps" was published in Becker's Hospital Review.

A tool is only as good as the person using it. When a health plan’s IT apps team rolled out a new workflow automation tool, user adoption was dismal. Learn the seven key steps this IT team took to address this issue that your organization might use when planning similar software implementations.

Read more: Becker’s Hospital Review article.