The Medicare Advantage product was successfully launched into a new geography, as planned, and the existing HMO product expanded by more than 500 providers.
Learn moreDownload PDFThe new training program was a complete success, training all designated Management Services Organization employees within the organization’s designated timeline.
Learn moreDownload PDFThe company’s initial launch and long-term success in its new geographic market would not have been possible without the external input and assistance that was provided to address its operational issues.
Learn moreDownload PDFDefining a new, coherent enterprise reporting strategy enabled the client to gain a standardized view of its data, with drill-down analytical tools that could address immediate data-related questions about transactions processing across business teams.
Learn moreDownload PDFIt was recommended that the sales team add additional support resources, as well as deploy a new staffing model that adequately staffs each critical team role. This would allow employees to continue to produce high-quality work.
Learn moreDownload PDF