Freed Associates

Problems We’ve Solved

Our clients put great faith in us to solve their problems, which is why 80% of our business comes from repeat customers. We also value our new clients, many of whom re-engage with us for additional work. We focus on partnering with our clients to address their most difficult challenges by assessing the situation with an objective eye, understanding their culture, and using our vast experience across healthcare entities to create sustainable results.

MSO Thrives Amid Major Changes

A post-change management plan survey among MSO employees revealed increases in both staff morale and trust in the organization’s leadership.

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How a Home Health Provider Improved Patient Satisfaction

The transition of inbound patient/caregiver calls from the system’s call center directly to program offices was a success.

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Reporting Improvements Significantly Enhance MSO Client Relationships

Equipped with new and improved reporting capabilities, the management services organization (MSO) is now able to increasingly focus on better serving its current clients while seeking to expand its business.

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Health Plan Achieves Big Gains by Migrating to Electronic Claims Processing

By successfully migrating to an electronic-based clearinghouse system, the health plan was able to meet its standards for data quality and performance, address regulatory compliance expectations, and better-position itself for future financial success.

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Gaining Key Insights for a Single Vendor Application Platform

From a strategic, operational and clinical standpoint, it became abundantly clear the health care system and its patients would significantly benefit from having a single vendor application platform.

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