Business Process Optimization Archives - Freed Associates, Inc. Business Process Optimization Archives - Freed Associates, Inc. Business Process Optimization Archives - Freed Associates, Inc. Business Process Optimization Archives - Freed Associates, Inc. Business Process Optimization Archives - Freed Associates, Inc. Business Process Optimization Archives - Freed Associates, Inc. Business Process Optimization Archives - Freed Associates, Inc. Business Process Optimization Archives - Freed Associates, Inc. Business Process Optimization Archives - Freed Associates, Inc. Business Process Optimization Archives - Freed Associates, Inc.

Freed Associates

Problems We've Solved


Patient Financial Clearance Makes Needed Improvements

Freed’s strategic and tactical efforts, including establishing a job template for a new permanent PFC director and expanding and improving PFC’s outsourcing, enabled the department to implement several much-needed improvements within five months.

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Enhancing Self-Service Analytics

Freed’s work helped the health care system successfully launch its SSA initiative on-time and improved user understanding and application of SSA features and benefits related to their unique analytical needs

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Whoa, Status Quo! Major Health System Revamps Provider Network Contracting

The organization’s leaders gained a strategic, sequential pathway for improving downstream operations. The client made plans to implement these recommendations, including adding a key new senior leadership position.

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Enterprise Portfolio Management Enhances Decision-Making

The health system turned to Freed Associates (Freed) for help designing and developing an enterprise portfolio management program to ultimately guide the system’s project investment decisions.

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Getting Your Health Data Right

The greatest value Freed provided to the health system was creating a foundation for developing the integrated platform, engaging key stakeholders, and documenting known processes and key requirements.

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Insourcing Accounts Receivable for Financial Gain

The hospital’s accounts receivable were successfully insourced. The business office gained several new and valuable workflows to fit with its revised daily operations, and significantly improved its cash flow.

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MSO Thrives Amid Major Changes

A post-change management plan survey among MSO employees revealed increases in both staff morale and trust in the organization’s leadership.

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How a Home Health Provider Improved Patient Satisfaction

The transition of inbound patient/caregiver calls from the system’s call center directly to program offices was a success.

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Reporting Improvements Significantly Enhance MSO Client Relationships

Equipped with new and improved reporting capabilities, the management services organization (MSO) is now able to increasingly focus on better serving its current clients while seeking to expand its business.

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Health Plan Achieves Big Gains by Migrating to Electronic Claims Processing

By successfully migrating to an electronic-based clearinghouse system, the health plan was able to meet its standards for data quality and performance, address regulatory compliance expectations, and better-position itself for future financial success.

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Gaining Key Insights for a Single Vendor Application Platform

From a strategic, operational and clinical standpoint, it became abundantly clear the health care system and its patients would significantly benefit from having a single vendor application platform.

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