Business Process Optimization Archives - Freed Associates, Inc. Business Process Optimization Archives - Freed Associates, Inc. Business Process Optimization Archives - Freed Associates, Inc. Business Process Optimization Archives - Freed Associates, Inc.

Freed Associates

Problems We've Solved


Health System Partnership Drives New Levels of Business Success

The Medicare Advantage product was successfully launched into a new geography, as planned, and the existing HMO product expanded by more than 500 providers.

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Management Services Organization Charts Its Own Success by Outsourcing Training Development

The new training program was a complete success, training all designated Management Services Organization employees within the organization’s designated timeline.

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Operational Intervention Revives Floundering Health Plan

The company’s initial launch and long-term success in its new geographic market would not have been possible without the external input and assistance that was provided to address its operational issues.

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Improved Workload Management Boosts Sales Team’s Growth Potential

It was recommended that the sales team add additional support resources, as well as deploy a new staffing model that adequately staffs each critical team role. This would allow employees to continue to produce high-quality work.

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Management Services Organization Expedites Vendor Due Diligence, Benefits Business

By determining and verifying its critical requirements and risks, the MSO was able to expedite its vendor selection process, build more complete and effective testing plans and better able to plan for its staffing needs for UM implementation.

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