By Shawn Tienken
TOPIC: Denial Management, Revenue Cycle
Developing a sound denials management program requires that an organization implement a global approach. Denials Management is more than cash flow: intricacies inherent to the process must be reviewed and addressed to improve efficiency and uncover revenue potential. Providers who are able to reconcile the defined reasons with the true root causes of denials are in the best position to achieve the ultimate goal of Denials Management: minimizing cost and maximizing revenues.