Freed Associates

Health Information Exchanges: Using Gathered Data to Improve Health Care

TOPIC: Business Process Optimization, Health Information Exchanges, Population Health

Freed has been helping healthcare organizations implement EHRs for more than a decade and understands the challenges involved in assuring successful outcomes. Following the implementation of EHRs, one of the next challenges is how to share that information across incompatible IT platforms.

“As organizations consider the reams of patient data they’ve collected, one of their biggest challenges is determining what to look for, how to get the information they need and how to respond to it all. While this is a struggle for individual companies and providers, it’s even more challenging for Health Information Exchanges (HIEs) that must normalize and connect the information from a variety of programs across the entire continuum of care. HIEs will be pivotal in addressing areas of risk or potential opportunity. They’ll be tasked with aligning the agendas of their HIE participants, solving conflicts between proposed and existing technology solutions, and making the collected data meaningful to the entire healthcare community (patients, providers and payers).” – Rehan Mirza

“Cal INDEX is an ambitious effort as dozens of similar information exchanges have closed or consolidated because of financial and administrative problems. It has the potential to become the primary state Health Information Exchange for most of California. If adopted by large healthcare providers, it will benefit both patients and providers. I predict that larger providers will be the first to implement Cal INDEX because they are better suited to bring the level of scale, financing and integration to the initiative to make a difference.” – Mark Jahn

“Organizations are starting to access data from a variety of HIEs. They need to understand how to best use this data to improve patient care, whether to incorporate it into their organizational data, and how to measure its success in improving patient care. The additional specificity provided through ICD-10 will enable organizations to have detailed data that can feed into research, interventions and quality care. Organizations need to plan how best to use this data to improve patient care.” – Shanti Wilson


Read more Freed perspectives on 2015 on the following topics:

Fresh Insights and Perspectives on the Affordable Care Act

Triple Aim and Healthier Data: Envisioning a Better Healthcare System

Competitive Marketplace: The Need for Innovation and Flexibility

Scalability and Optimization: Identifying Improvement Opportunities