Ten Steps to Improve Physician Engagement By Katherine P. Redmond
Forward-looking health care organizations realize that physician engagement is key to their clinical and financial performance.
Understanding and Improving Patient Financial Clearance By Samir Panchal
PFC departments have the potential to create financial and clinical integration and be the center of the revenue cycle, helping manage and connect all of its aspects. A high-functioning PFC also likely means a happier and more productive workforce, as well as more satisfied patients.
How to Improve Your Patient Access Services By Chelsea White
Led and managed well, a patient access department can be a justifiable source of pride for any health care organization – and a distinct competitive differentiator.
Supporting a Cyber-Resilient Health Care Organization By John B. Tanner
To maintain operational and financial viability, cyber-vulnerable health care organizations need to become better-prepared and more resilient against attack. This means having in place not only the right technology, but also proper governance, policy, processes, and education to help prevent a cyberattack.
Is Your Health System Ready for an Integrated Applications Platform? By Gwen Elwood
In this article, we look at the potential benefits to a health care organization of using an integrated applications platform versus those from multiple vendors. We also describe a process your organization can use when deciding whether to migrate from a multi-vendor system to a single vendor platform.
Why You Need to Build a Continuous Improvement Culture By Carly Dunham
Continuous improvement (CI) and employee engagement go hand-in-hand because engaged employees strongly believe that their CI-related ideas and actions matter – as long as such input is consistently valued. Employees who feel heard are 4.6 times more likely to feel empowered to perform their best work.
Eight Steps for Health Care Change Management Success By Zaida S. Aronovsky
What’s behind employees’ hesitancy toward change management in health care? How can leaders help their employees understand and sustain such changes? By understanding the most common reasons people object to changes and proactively taking steps up-front to address such resistance, health care leaders will more likely and consistently achieve change management success
Accelerate Your Organizational Transformation by Taking These Five Key Steps By Alex Go
Whether you’re about to undertake a restructure or it’s on the horizon, how can you be sure it goes well? You’re more likely to achieve a successful restructuring when adhering to these five critical steps.
Making the Most of Your State Health Database By Gwen Elwood
Symphony’s success in gaining increasing marketplace interest shows the opportunities available when introducing a statewide health-related database. Yet there can also be significant stumbling blocks. As one of the nation’s leaders in offering statewide health-related databases, California offers ample examples of the possibilities – and challenges – common with such initiatives
Getting the Most from Your State’s All-Payer Claims Database By Samir Panchal
All-Payer Claims Databases (APCDs) offer considerable potential, yet what is their ultimate value? What can states with new APCDs, such as California, learn from one another as they build them? And how can health care organizations in these states best prepare to be part of an APCD?
Get the Big Picture: Four Steps for EPM Success By Nikki Iantuono
With enterprise portfolio management (EPM), large projects are centrally evaluated to determine overall progress and effectiveness, actual project spend versus budget, and continued alignment with the larger, strategic objectives of the organization.