Using a Premortem Process to Reduce Complex Project Risks By Crystal Cox Cooper
A premortem process is a managerial strategy that asks project team members to envision the failure of their project, to think backwards and determine how and why this failure occurred, and to create ways to address any risks identified.
Shifting from Fee-for-Service? Adopt this Winning Value-Based Approach By Shanti Wilson
We show how it is possible to maximize and systematize your risk arrangement opportunities by pursuing a two-stage, value-based care initiative. The key is adopting a team-based approach toward governance, shared vision, accountability, flexibility and execution.
5 Steps to Improve Your Patient Referral Processes By Mark Schneider
With a focused effort and the right resources, it is possible to create a modern, efficient and timely referral process that enhances office practices and increases patient satisfaction and referral compliance.
Are Your CDHP Participants Fully Understanding their Plans? By Carly Dunham
Employee ignorance about consumer-driven health plans (CDHPs) is a significant barrier to CDHP adoption and usefulness. Health plans, brokers and employers have an obligation to ensure that CDHP end-users know how their plans work, via their CDHP-related communications and materials.
5 Key Steps to Boost Post-Merger Credentialing By Josh Nathan
A hospital merger or acquisition can easily complicate credentialing and re-credentialing. Rather than potentially alienating your physicians and jeopardizing your revenue stream due to post-merger credentialing issues, consider instead these five steps for credentialing success.
Three Steps for Maximizing Your Consulting Relationship By Samir Panchal
Why do some external consulting relationships seem to thrive, while others become challenging? In this article, we explore how and why a major health care provider significantly benefited from an external consulting relationship, and how you can apply these lessons to your organization, no matter its type or size.
Are Your Employees Truly Aligned with Your Strategic Priorities? By Shanti Wilson
A recent Harvard Business Review article revealed that only 29 percent of employees could correctly identify their employer’s strategy when given a list of six strategic choices.
Seven must-dos to ensure charge description master (CDM) success By Mark Jahn
Failure to effectively manage the CDM leads to incorrect bills and missed reimbursement opportunities, as well as potential compliance and regulatory risks and lower patient satisfaction scores. All of these items can cost an organization millions or even tens of millions of dollars annually.
Project Management Basics: Have You Mastered These Six Fundamentals? By Cathy Savinsky
No matter your type of health care organization, your project management fundamentals should be defined by the terms why, what, when, who, where, and how.
Getting your “Value-Based Care House” in Order by Embracing Primary Care By Sylvia Dochterman
Many primary care strategies fall short because health systems focus on the old “heads in beds” mentality. Instead, with value-based care, we need primary care to keep patients out of the hospital.
Five Lessons for Making Your Care Coordination Efforts a Lasting Reality By Crystal Cox Cooper and Robin Figueroa
Care coordination can make the difference toward achieving more consistently positive patient health outcomes. It also helps providers meet several new and increasing outcomes-related financial incentives.