Freed Associates

Scalability and Optimization: Identifying Improvement Opportunities

TOPIC: Scalability and Optimization

With the cost of providing healthcare growing and the resources to pay for it becoming scarcer, one of the great challenges ahead will be optimizing workflows.

“Clients are increasingly challenged to execute projects effectively — specifically, accomplishing project goals on time and on budget. Organizations often churn in their execution of projects causing a lot of frustration, cost overruns and project delays. They frequently employ poor project management practices or over-engineer their projects. They can minimize inefficiency and greatly improve their likelihood of success by applying pragmatic project management practices. This starts with gaining clarity about their specific project goals, objectives and measures for success.” – Cathy Savinsky

“As organizations move beyond stabilization mode with recent EHR implementations, revenue cycle leaders will need to shift emphasis from simply getting claims “out the door” towards system and workflow optimizations within the new EHRs. Also, clinical areas need to optimize to improve doctor satisfaction and efficiency. Developing reliable, consistent and actionable daily management reporting, Key Performance Indicators (KPIs) and executive dashboards will be pivotal in addressing areas of need.” – Rehan Mirza

“Organizations will be working on developing effective ways to share patient data across multiple systems and creating overall data strategies and optimization efforts to enable them to see rewards for the investment they’ve made in their EHR systems.” – Robin Figueroa

“Organizations will begin to move toward a paperless system, recording everything electronically, whether that means scanning paper documents and notes or entering information directly into the EHR system. The transition will be slow due to competing priorities of different healthcare organizations.” – Josh Nathan

“Without the certainty that new business will materialize, health plans will keep looking for ways to attract and engage new customers. In preparation for integrating an unknown number of new customers into their system, they’ll have to evaluate what changes need to be made —such as to their ID systems — and how many additional employees are needed in different service areas to implement change and support a growing customer base. Health plans will also need to minimize the time, labor and money costs associated with change in order to maximize their revenue.” – Kali Taylor


Read more Freed perspectives on 2015 on the following topics:

Fresh Insights and Perspectives on the Affordable Care Act

Triple Aim and Healthier Data: Envisioning a Better Healthcare System

Competitive Marketplace: The Need for Innovation and Flexibility

Health Information Exchanges: Using Gathered Data to Improve Healthcare