Welcome to Healing Healthcare, your home for news, insights, inspiration, and expert guidance from industry professionals making a difference. This new series of valuable content from leading voices is just one of many ways we’re helping advocate for, and working toward, better healthcare.
Closing Racial and Ethnic Medication Adherence Gaps.
In this episode of Healing Healthcare, we discuss proven strategies used by SCAN Health Plan to improve medication adherence among Black and Hispanic members by 35%.
Our Guest: Timshel Tarbet, VP of Business and Diversity Strategy at SCAN Health Plan
- What happens when you apply a DEI lens to member data
- Best data governance practices
- Why standard member communication efforts are not sufficient
- Surprising data on member preferences for speaking with a nurse vs a doctor
- What types of training, hiring and investments are essential
- Tying management incentives to results
- How DEI initiatives give health plans a competitive advantage