Freed Associates

Business Process Optimization

As healthcare costs grow and resources become more scarce, are you optimizing workflows that are critical to retaining your workforce and streamlining operations?

Are you employing a systematic, focused approach to ensure that your operational processes are supporting your organizational business strategies and systems? We can help you define processes and re-engineer workflows in areas targeted for clinical or operational improvement and cost reduction. We have a long history of managing business process analysis and design for a variety of organizations, including: medical centers (from community hospitals to large IDNs), physician practices, and health plans. It is critical that any approach focuses on communication and including end users in the design, analysis, and training to improve outcomes and acceptance of changes.

Problems We’ve Solved

Freed Significantly Improves HMO’s IT Business Intelligence Team Performance

Swamped by a doubling of its membership, an HMO’s IT business intelligence (BI) team was struggling to correctly keep up with internal project requests and priorities. Freed Associates stabilized the BI team’s performance by developing an improved service strategy and tools to help the team collaborate more effectively with its internal business clients. Read more about this project »

To learn more about our Business Process Optimization service, please contact us.