Freed Associates

Change Management

Healthcare is changing at a rapid rate. Are you being asked to do more with less? Regardless of what seismic shifts are occurring, managing the process of change is critical to success.

Have you developed a strong vision and can sell the business case for change? We understand that change is difficult and that positive outcomes are tied to acceptance of changes, rather than hostility toward them. Whether the change stems from a system implementation, business process or product change, a structural redesign or a move, the principles of managing change are the same. We employ strategies to engage you in defining and understanding the impact of change on the individual and support your move through the change curve, offering tools and techniques to improve acceptance.

Problems We’ve Solved

Freed Enhances Rollout, Use and Adoption of Client’s New Workflow Automation System

When a health plan’s IT applications team needed to roll out a much-needed workflow automation tool to 75 marketing department staff members after prior setbacks, it engaged Freed Associates (Freed) to lead a revitalized, adoption-focused project. Freed and the client collaboratively worked to plan the implementation and ensure that the pitfalls of past rollouts of this workflow automation tool would not be repeated. This new approach focused on employing best-practice configuration and design processes, delivering effective end-user training and providing extensive project communications to achieve technology adoption goals. Read more about this project »

To learn more about our Change Management service line, please contact us.