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How a Home Health Provider Significantly Improved Patient Satisfaction
The transition of inbound patient/caregiver calls from the system’s call center directly to program offices was a success.
Learn more Download PDFReporting Improvements Significantly Enhance MSO Client Relationships
Equipped with new and improved reporting capabilities, the management services organization (MSO) is now able to increasingly focus on better serving its current clients while seeking to expand its business.
Learn more Download PDFHealth Plan Achieves Big Gains by Migrating to Electronic Claims Processing
By successfully migrating to an electronic-based clearinghouse system, the health plan was able to meet its standards for data quality and performance, address regulatory compliance expectations, and better-position itself for future financial success.
Learn more Download PDFStrategic Reporting Project Repositions Client for Enterprise System Success
Defining a new, coherent enterprise reporting strategy enabled the client to gain a standardized view of its data, with drill-down analytical tools that could address immediate data-related questions about transactions processing across business teams.
Learn more Download PDFComplying with the Affordable Care Act’s Complex Risk Adjustment Requirements
The health care system was able to control the approach and processes it employed to ensure compliance with CMS’ new Standard Methodology reporting standards for CSR reconciliation – and ensure that this work did not impinge on its regular, ongoing CSR reporting requirements.
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