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Management Services Organization Thrives Amid Major Changes
A post-change management plan survey among MSO employees revealed increases in both staff morale and trust in the organization’s leadership.
Learn more Download PDFHow a Home Health Provider Significantly Improved Patient Satisfaction
The transition of inbound patient/caregiver calls from the system’s call center directly to program offices was a success.
Learn more Download PDFReporting Improvements Significantly Enhance MSO Client Relationships
Equipped with new and improved reporting capabilities, the management services organization (MSO) is now able to increasingly focus on better serving its current clients while seeking to expand its business.
Learn more Download PDFHealth Plan Achieves Big Gains by Migrating to Electronic Claims Processing
By successfully migrating to an electronic-based clearinghouse system, the health plan was able to meet its standards for data quality and performance, address regulatory compliance expectations, and better-position itself for future financial success.
Learn more Download PDFHealth Care System Gains Key Insights for a Single Vendor Application Platform
From a strategic, operational and clinical standpoint, it became abundantly clear the health care system and its patients would significantly benefit from having a single vendor application platform.
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