By using some of the patient input strategies outlined here, providers and health plans can potentially mitigate the business challenges of health care consumerism and help shape a more cost-effective, value-based health system that benefits all stakeholders involved.
By seeking to directly hear the voice of your patients, based on the types and qualities of the services you provide, your ACO will be much better prepared to improve your patient experience and satisfaction.
No matter how well you believe your organization is performing with its care transitions, there is always room for improvement. A single mishandled care transition is one too many.
Forward-looking health care organizations realize that physician engagement is key to their clinical and financial performance.
PFC departments have the potential to create financial and clinical integration and be the center of the revenue cycle, helping manage and connect all of its aspects. A high-functioning PFC also likely means a happier and more productive workforce, as well as more satisfied patients.
Led and managed well, a patient access department can be a justifiable source of pride for any health care organization – and a distinct competitive differentiator.
To maintain operational and financial viability, cyber-vulnerable health care organizations need to become better-prepared and more resilient against attack. This means having in place not only the right technology, but also proper governance, policy, processes, and education to help prevent a cyberattack.
In this article, we look at the potential benefits to a health care organization of using an integrated applications platform versus those from multiple vendors. We also describe a process your organization can use when deciding whether to migrate from a multi-vendor system to a single vendor platform.
Continuous improvement (CI) and employee engagement go hand-in-hand because engaged employees strongly believe that their CI-related ideas and actions matter – as long as such input is consistently valued. Employees who feel heard are 4.6 times more likely to feel empowered to perform their best work.
What’s behind employees’ hesitancy toward change management in health care? How can leaders help their employees understand and sustain such changes? By understanding the most common reasons people object to changes and proactively taking steps up-front to address such resistance, health care leaders will more likely and consistently achieve change management success
Whether you’re about to undertake a restructure or it’s on the horizon, how can you be sure it goes well? You’re more likely to achieve a successful restructuring when adhering to these five critical steps.