topic: Business Process Optimization
The need for knowledge management in health care is greater than ever, especially amid exponentially increasing amounts of data, regulations, and clinical and non-clinical information that health care professionals must consume. How and where does your organization stand with its knowledge management program?
Depending on which types of patients you serve, your health plan audit may be made by many regulatory entities. Your compliance department should be notified when an audit will be conducted. If you do not have a compliance department, your point of contact will typically be in your C-Suite, such as your CEO or CFO.
A new workflow automation tool was burdened with a difficult-to-learn user interface and workflows which didn’t fully match users’ jobs, resulting in employees who didn’t use the tool or did so incorrectly. Because managers didn’t believe the tool facilitated their employees’ work, they didn’t recommend it or use the tool’s reporting features to drive decision-making.
More providers and health care organizations are forming clinical integration networks (CIN) to collaborate on improving the quality and efficiency of care, while allowing themselves to continue to operate independently.
Rather than becoming frustrated by the potential vastness of a data warehouse build, consider instead the advantages of thinking small. As in, start with a single data warehouse pilot project, learn your best practices from that experience, and expand accordingly from there.