topic: Business Process Optimization
As seen in HealthCare Business Today. Interested in quickly improving the clinical and financial performance of your medical group or practice? It starts by building a more engaging, patient-focused culture in your organization. That’s the key takeaway of a recently released report from the Medical Group Management Association (MGMA), which found that fostering a patient-centric culture...
In years past, health care CEOs and other top executives could typically single-handedly fulfill their designated roles. Today, that is often no longer possible. Increasingly, due to significant business, regulatory and cultural changes and expansions, health care organizations are employing chiefs of staff to support their CEOs and other senior executives on a temporary or even permanent basis.
The need for knowledge management in health care is greater than ever, especially amid exponentially increasing amounts of data, regulations, and clinical and non-clinical information that health care professionals must consume. How and where does your organization stand with its knowledge management program?
Depending on which types of patients you serve, your health plan audit may be made by many regulatory entities. Your compliance department should be notified when an audit will be conducted. If you do not have a compliance department, your point of contact will typically be in your C-Suite, such as your CEO or CFO.
A new workflow automation tool was burdened with a difficult-to-learn user interface and workflows which didn’t fully match users’ jobs, resulting in employees who didn’t use the tool or did so incorrectly. Because managers didn’t believe the tool facilitated their employees’ work, they didn’t recommend it or use the tool’s reporting features to drive decision-making.