topic: Business Process Optimization
How Patient Input Can Boost
Your Bottom Line
By
Chelsea White
By using some of the patient input strategies outlined here, providers and health plans can potentially mitigate the business challenges of health care consumerism and help shape a more cost-effective, value-based health system that benefits all stakeholders involved.
How to Improve Your ACO? Just Ask! By Shanti Wilson
By seeking to directly hear the voice of your patients, based on the types and qualities of the services you provide, your ACO will be much better prepared to improve your patient experience and satisfaction.
Ten Steps to Improve Physician Engagement By Katherine P. Redmond
Forward-looking health care organizations realize that physician engagement is key to their clinical and financial performance.
Understanding and Improving Patient Financial Clearance By Samir Panchal
PFC departments have the potential to create financial and clinical integration and be the center of the revenue cycle, helping manage and connect all of its aspects. A high-functioning PFC also likely means a happier and more productive workforce, as well as more satisfied patients.
How to Improve Your Patient Access Services By Chelsea White
Led and managed well, a patient access department can be a justifiable source of pride for any health care organization – and a distinct competitive differentiator.
Is Your Health System Ready for an Integrated Applications Platform? By Gwen Elwood
In this article, we look at the potential benefits to a health care organization of using an integrated applications platform versus those from multiple vendors. We also describe a process your organization can use when deciding whether to migrate from a multi-vendor system to a single vendor platform.
Accelerate Your Organizational Transformation by Taking These Five Key Steps By Alex Go
Whether you’re about to undertake a restructure or it’s on the horizon, how can you be sure it goes well? You’re more likely to achieve a successful restructuring when adhering to these five critical steps.
Avoid These Leading Pitfalls of Program Management By Zaida S. Aronovsky
How can organizations more consistently enjoy the benefits of superior program management? Start by avoiding these five leading program management pitfalls and instead embracing best practices.
The 7 Key Factors for Health Care Mergers By Robin Figueroa
Many questions arise with a merger or affiliation: Will departments and staffs be combined, will there be a consolidation of the systems used, and will there be opportunities to create a shared services model? Ultimately, how do you ensure merger or affiliation success? Here are seven detail-oriented steps to consider.
Is Your Health Care Project Headed the Wrong Way? By Zaida S. Aronovsky & Chet Stagnaro
Just because a major project is treading new ground does not mean it is destined for failure. By knowing the warning signs of a troubled project, you can intervene more quickly and effectively. Based on our more than 45 combined years of experience rescuing faltering projects, here are five of the most common red flags – and what you can do about them.
Improve Medical Group Performance By Mark Schneider
As seen in HealthCare Business Today. Interested in quickly improving the clinical and financial performance of your medical group or practice? It starts by building a more engaging, patient-focused culture in your organization. That’s the key takeaway of a recently released report from the Medical Group Management Association (MGMA), which found that fostering a patient-centric culture...