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Health System Improves Registration Accuracy and Utilization Review; Reaps Large Financial Gains

As with many major health systems, a California health care provider was struggling severely with its inpatient and outpatient registration and utilization review (UR) processes — and losing millions annually across all of its facilities due to unpaid and uncollectible patient debt and UR-related payer denials. The health system engaged Freed Associates to improve its patient access (PA) and UR processes and staunch its financial hemorrhaging.

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