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Premortem Process Helps Health System Successfully Upgrade Lab Information System

A major California health care provider, sought to upgrade its laboratory information system (LIS) to help enhance patient safety, productivity, and meet a regulatory requirement to submit public health results to the California registry, CalRedie. To address the LIS upgrade risks up-front and help ensure project success, Freed proposed that the upgrade team engage in a premortem project risk assessment to brainstorm all of the possible reasons the upgrade could fail.

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