Achieving the Large-Scale Changes You Seek
In business today, far-reaching and challenging change is no longer the exception. It’s the rule. The thing is, most of us have relatively little experience leading big-change efforts. “Managers are trained to make incremental, programmatic improvements. They aren’t trained to lead large-scale change,” says internationally renowned change management expert John P. Kotter.
For a large-scale change initiative to succeed, according to Kotter, you need a powerful guiding team, often including multiple members outside of senior management. In this month’s edition, we highlight four different team-oriented approaches for achieving successful change.
“Five Steps for Large-Scale Health Care Project Success” is a must-read for anyone navigating a significant capital project.
In “Reporting Improvements Significantly Enhance MSO Client Relationships,” see how sequential operational improvements deliver bottom-line business benefits.
The big takeaway of “Understanding Your Stakeholders is Key to Success,” is how adopting a stakeholder-centric perspective can deliver vast transformative results.
With “Specialty Department Improves Operations to Boost Patient Experience, Growth Plans,” see how to boost patient experience.