Freed Associates

April 2019 Newsletter – Industry Expertise & Top Consultant Insights

Your April eNewsletter from Freed Associates.


The GPS Few Initially Wanted

While you likely don’t know Bradford Parkinson, you rely daily on the technology he championed. Parkinson, emeritus professor of engineering at Stanford, was chief architect 40+ years ago of a Global Positioning System (GPS) now ubiquitous in our cars and phones. It’s tough to imagine today, but hardly anyone wanted to fund GPS development before Parkinson’s arrival. Experienced, decisive input can cut through barriers to achieve great results. See how investing sufficient time and resources helped the following initiatives succeed. In “Rapid Intervention Drives Health Plan’s Enterprise System Replacement,” learn how a major health plan surmounted its processing system hurdles. With “Improve Software User Adoption with These 7 Proven Success Steps,” get users rolling faster. From “Management Services Organization Charts Its Own Success by Outsourcing Training Development,” learn how a regional MSO cost-effectively set itself up for rollout success.

SUCCESS STORY: Rapid Intervention Drives Health Plan’s Enterprise System Replacement
By: Chet Stagnaro & Zaida Aronovsky A major Medi-Cal and Medicare health plan needed to switch from its core legacy managed care and claims processing system, used since the mid-1990s, into a modern, robust and functional system. Plans for the changeover were not progressing as needed. Learn how this health plan put its system installation back on track to meet its strategic business goals by quickly revamping its program management and system integration efforts. Read more…

POV: Improve Software User Adoption with These 7 Proven Success Steps.
Gwen Elwood in Healthcare Newsletter April 2019 edition By: Gwen Elwood As seen in Becker’s Hospital Review A tool is only as good as the person using it. When a health plan’s IT apps team rolled out a new workflow automation tool, user adoption was dismal. Learn the seven key steps this IT team took to address this issue that your organization might use when planning similar software implementations. Read more…

SUCCESS STORY: Management Services Organization Charts Its Own Success by Outsourcing Training Development
By: Melissa Hitt A regional Management Services Organization (MSO) addressed its critical training gap by engaging Freed Associates (Freed) to create a customized, repeatable training model that could easily be used today and for future applications in new markets. Read more…

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