“Health care organization leaders are working hard to create, update and continuously improve on their processes to align with the Triple Aim initiative. Their top priorities include providing appropriate levels of patient care and patient care quality, as well as learning about patient and health plan member populations and optimizing costs for health care delivery. Since these priorities are so focused on process efficiencies and patient health management outcomes, health care leaders are learning from and implementing Lean methodologies, which focus on understanding and improving customer value. In the case of health care, this means a focus on value to both patients and providers.“
Consultant Chet Stagnaro recently produced an article entitled, “Agile Management Can Benefit Healthcare Process Improvement Projects” that was featured in Becker’s Hospital Review.